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Support and Evolution

Software doesn't end at launch.

The challenge

You need a long-term team you can rely on.

How we do it

We maintain, monitor and evolve critical systems.

What we deliver
  • Continuous support
  • Monitoring
  • Evolutionary improvements
  • Infrastructure management

How we work.

The sequence is always the same; scope and timing we define together in the first conversation.

01

Handover and audit

We understand the system, the infrastructure and the real risks before taking responsibility.

02

Stabilization and monitoring

Alerts, dashboards and fixes for what was already failing. First, stop fighting fires.

03

Maintenance cadence

Incident response with agreed times, patches, updates and a report on what happened.

04

Planned evolution

The system is not only maintained: it grows. Each quarter we prioritize what to improve with the business.

What we do
  • + 24/7 monitoring and alerts
  • + Incident response with an agreed SLA
  • + Patches, updates and security
  • + Evolutionary improvements prioritized with the business
  • + Infrastructure management and periodic reporting

Frequently asked questions.

Do you take on software you did not build?

Yes, it is a significant part of what we do. We always start with a short audit: first understand, then be accountable for the system.

What response times do you work with?

They are agreed based on each system real criticality, not a generic table. A high-traffic media site and an internal app do not need the same commitment, nor should they cost the same.

Is there a minimum commitment?

We work with renewable contracts and documented handover from the first month. If you decide to leave, you leave with everything needed to continue. Our long relationships are built on results, not on contracts.

Shall we talk about your operation?

Let's talk about your operation